Google makes my life easier

Maybe thats why their stock is completely overpriced?

Last week I talked about how Google sent me this great offer that made me feel like an important part of their monstrous engine. I blogged about it. This week I had the follow up call with a competent, nice, helpful optimization strategist to further discuss their offer. Here's what she told me the offer is:
- They will come up with an optimized adwords campaign for our main line of business
- 3 different text ads and the keywords that go along with each ad
- Using a qualified adwords strategy team that will work personally to help improve the value of our adwords
- Will return the proposal with the completed campaign in 5 working days

oh, and did I forget to mention that this is all.....FREE. All my company has to do is promise to use their proposed ads for a month since they will be putting their time into it.

Yeah, as in doesn't cost my company a dime, and hopefully will help return a greater ROI with the current money we are spending on adwords.

She was basically daring me to say no. How can you possibly turn that down.

I'm getting Google's search expertice, their knowledge in adwords, and a finished marketing campaign for $0. If I didn't know they had more money than God himself, I would feel sorry for them.

But it just goes to show you how well Google knows how to play the game. I can't even imagine the number of companies that use Adwords as a main source of their marketing, so when they are offered a way to use this chunk of their marketing budget more effectively they might just be a little excited. Hmm maybe that will lead to some goodwill towards Google, a blog entry, a mention to a colleague in passing. Well played Google, i'm thoroughly impressed.

When you add that to the list of other things that Google does for me for free (Analytics, maps, etc.) it makes one wonder: Why Bing! when you can Google?

Google, making the smallest customer feel important

I opened my Outlook today and saw an email from Erica F., subject Google Adwords: Optimization Offer for ICBA (my company).

Oh great i'm thinking, they are trying to upsell me, saying their standard "You could be getting more clicks by increasing your budget." Which is a pretty obvious statement.

Then I read through the email and got to this part:

"Based on a preliminary look at your website and account, i've attached a short presentation to this email wtih some examples of the types of changes we might propose. In order to ensure that the optimization is tailored to your exact needs, I would love to schedule a time to speak with you to hear more about ICBA's marketing goals and objectives. Please let me know when you are available, and I will give you a call at your earliest convenience."

Wow.

Now I know Google has all sorts of fancy databases, and electronic mail systems, etc, etc. But this email is probably one of the best marketing emails i've ever received.

a. They make us feel important even though our tiny account is no doubt just a drop in the bucket, and personalize the email to such an amazingly deep extent
b. They provide me with something that shows value, trying to help me improve my campaign
c. They do a great job of making the massive Google seem smaller by personalizing the email from "Erica"

Just another reason why Google is taking over the world, they are able to make even the smallest person feel important and needed. Now if only I can get over the fear of the possibility of a virus and open the PPT attachment with their "suggested changes".