Rewarding your best customers while boosting your sales

Nowadays sports fans have a multitude of options available to them for following their favourite team. Online game-trackers providing real time play-by-play, HD television and internet radio feeds. Sports franchises themselves are probably most worried about the emergence of HDTV because the product is so good that it is almost like being in reasonable seats at the game. That means they need to find a way to make the game experience that much better to encourage fans to continue to buy tickets for the real deal.

Like a franchise rewards their top players with long-term contracts, they also need to look at ways to reward their best customers, season ticket holders.

A football/soccer team in Italy has come up with a brilliant way to thank their best fans while at the same time probably create a large rush for merchandise. Recently Parma Football Club revealed their kits (or uniforms as us North Americans call them) for the upcoming 2012/13 season.




 

See those faint grey lines on the white part of the jersey? Those are the names of every single season ticket holder. Genius. What better way to thank your fans than having your players wear their name in games. I guarantee they will sell quite a few jerseys, especially to the season ticket holders. 

Think outside the boxffice

This isn't a revolutionary idea but it is something I believe in, so it makes an appearance on the uber-exclusive Kliff's Notes blog.

Sometimes it is easy to get stuck in a rut walking into the office five days a week, sitting in the same chair, in front of the same computer for eight plus hours each day. This rut can affect your demeanor, your mood, and ultimately your creativity.

That's why some of my best thinking happens when you get the chance during the week to get out of the office. Whether it is heading to a clients, attending an event or just taking a half hour and walking around the neighbourhood, that bit of change seems to spark the brain into creating new opportunities that may help one of my clients. Some of them are completely off the wall and probably don't deserve to see the light of day, but giving the old brain a chance to breathe makes work a little more interesting and effective I find.

A couple of weeks ago I was taking the subway out to an event with my client and I found it much easier to articulate what I was working on for her and how it was going to help their business. Something about being free of the shackles and corporateness of an office just allowed my thoughts and concepts to flow smoothly.

Give it a try next time you are stumped or want to impress a client. Maybe i'll have all my client meetings on the subway from now on!