Showing posts with label debates. Show all posts
Showing posts with label debates. Show all posts

Thursday, July 2, 2009

My 2 cents on Free

There is a large discussion going on in the marketing world these days about Chris Anderson's new book Free - The Future of a Radical Price. Now, I haven't read the book yet but you can basically get a sense of what it is about by reading some of the reviews/postings about it (they are all available on this squidoo page). Some of the biggest names out there have chimed in including Seth Godin, Malcolm Gladwell, and Mitch Joel. This clearly is a topic of great interest/debate.

From what i've read so far, the book is about the idea/marketing of Free as opposed to charging for something. Malcolm Gladwell wrote a review that didn't take Chris' side and has sparked Godin, Joel and others to come out on Anderson's side. These blogs actually provide some fascinating reading and some very interesting points of view regarding how the digital landscape is taking the world towards getting most anything "Free".

In my mind the process of moving towards a Free world is essentially already happening as we speak. More and more companies are making things available to their consumers without charge, and many of them are finding this as a great way to build brand loyalty, cross-sell, and up-sell. Now, they aren't giving away everything for free but they are providing value to their consumers without charging for it. Maybe Coca-cola has a water park set up for a weekend for children to enjoy free of charge or as discussed in the book Amazon gives away Free shipping for purchases over a certain amount. Free is being leveraged everywhere and is a great way for your company to keep your customers engaged and satisfied. Mitch Joel and Seth Godin are giving away their marketing/digital/management opinions for free on their blogs, would any company have given away their intelletual property 50 years ago? 25 years ago? 10 years ago? The digital landscape and the transfer of information as a result have changed business dramatically and your company had better be willing to adapt and take advantage of this new world. Otherwise your competitors will snag your customers for Free.

Tuesday, October 14, 2008

Wildfire

The economic crisis moving throughout the entire world has easily become the single item at the forefront of everybody's mind. Everyone is concerned and eagerly waiting to see how it folds out. It affects everyone and therefore is being talked about non-stop between friends, in newspapers, on radio and tv and in the blogosphere. It literally is the biggest wildfire I have seen in my entire lifetime.

As an example I was in Seattle on the weekend and went out to a nightclub one night. The bouncer looked at our IDs and literally thanked us for coming down and stated that they needed our help to boost their economy.....Pardon. A bouncer? We are talking about the stereotypical slow, beefy, pure muscle no brains type of person right. Well with this economic wildfire spreading everyone knows about it and it can pretty much make it into any conversation between 2 people.

On a lighter note, wouldn't it be great if you could make your product/business/service into a wildfire that everyone talked about. Granted you aren't going to have politicians making points about your widget during nationally televised debates broadcast on every possible television station. But how can you start a wildfire marketing campaign? As is often discussed these days, social media has made it a lot easier for you, but there are many other factors you need to line up that will ignite the forest of consumers/businesses. Here are some things to think about:

1. Why should anyone care about your brand?
You say its the greatest or the lowest priced on the market, well that's fine. Prove it to them, every consumer has heard this before. Once people experience it for themselves and have a positive experience then they are more likely to fan the flames

2. Do something new
With the internet people are exposing themselves to so many more ridiculous and crazy things each day that a mundane advertisement will not even register on them. Therefore you need to think more creatively, let your imagination run wild and truly there are no bad ideas at this stage.

What else would you do to fan the flames and start a wildfire?